All items must be sent back in original packaging and conditions within 14 days of shipment date to be eligible for return. Contact us via email at customerservice@thomsolo.com to initiate your return. 

If you are not satisfied with your purchase, you may return full priced ready-to-wear items for a refund in original condition. When returning an item, the customer is responsible for covering return shipping expenses and providing us with tracking.

Cancellation is accepted as long as we have not shipped the product out. You will be notified right away whether the product has been shipped.

Initial shipping and customs charges are non-refundable.

All items must be unworn, in original packaging, with any original tags. If the item is not in original condition, containing rips, stains or signs of wear, we have a right to refuse a refund and send the item back to you. A refund will be initiated once the product is sent back for review.